Please note that the contact details provided at the point of purchase (email, mobile) are the details used to communicate all VIP information. The purchaser is exclusively responsible for ensuring the accuracy and currency of such details.

VIP ticket holders must be 18+.

There is a limit of six (6) VIP tickets per transaction.

An instructional email will be sent 3-5 business days before the event with timings and additional information. Please contact info@lanewayfestival.com.au if this is not received no later than 3 days prior to the event.

The original purchaser's name must be known in order to check-in and receive your benefits.

VIP inclusions will be redeemed either in advance or collected on the day of the festival (unless otherwise advised).

All Laneway Festival VIP ticket items and experiences are subject to change without notice. In the event of such a change, except to the extent required by law, a purchaser is not entitled to a refund.

A purchaser is not entitled to a refund except to the extent required by law or the event is cancelled.

For any questions regarding your VIP ticket, please reach out to info@lanewayfestival.com.au