DATE & LOCATION

Adelaide Laneway Festival Date? Icons/Angle DownCreated with Sketch.

Friday 10th February 2023

Adelaide Laneway Festival Location? Icons/Angle DownCreated with Sketch.

Bonython Park, Adelaide. Head here for more details.

Tickets

How do I get there? Icons/Angle DownCreated with Sketch.

Please stay tuned to the Adelaide Venue Info page and sign up to the mailing list for up to date information about getting to and from the festival.

How do I purchase a ticket? Icons/Angle DownCreated with Sketch.

Tickets will be available for purchase from the Ticketek website, or Ticketek App. Download the app in advance for easy access to your tickets on the day.

How much are tickets? Icons/Angle DownCreated with Sketch.

Ticketing information will be released with the Laneway Festival line up announcement. Sign up to our mailing list to be the first to know.

I need to contact someone about ticketing Icons/Angle DownCreated with Sketch.

For all questions relating to ticket purchases, delivery, payment etc. please get in touch with Ticketek Customer Service OR send an email to [email protected]

Is there a limit to how many tickets I can buy? Icons/Angle DownCreated with Sketch.

In the general onsale you can purchase up to 6 Festival tickets in the one transaction.

Ticket scalping Icons/Angle DownCreated with Sketch.

Ticketek is the only online authorised ticket seller for the Australian Laneway Festival.
Laneway Festival takes no responsibility for tickets purchased through unauthorised sellers/reseller facilities.

Can I buy a ticket listed online from another source? Icons/Angle DownCreated with Sketch.

Do not buy tickets from an unknown source; there is no way to be sure that it is a valid ticket. We will be scanning all tickets on arrival and you will not be granted entrance if the barcode has already been scanned or your ticket has been altered.

Are there any payment plans? Icons/Angle DownCreated with Sketch.

Payment can be made by Afterpay, Google Pay, Visa, Mastercard, AMEX and Diners Club.

I haven't received my confirmation email Icons/Angle DownCreated with Sketch.

Please double check the email address you entered when purchasing your ticket. If you are having any further issues relating to ticket purchases, delivery, payment etc. please get in touch with [email protected]

Do I need to create an account to purchase tickets? Icons/Angle DownCreated with Sketch.

To purchase tickets, you can create/sign in using a Ticketek account. It's a super quick process!
Alternatively, if you already have a Ticketek account, we suggest getting the basics covered before tickets go on sale by logging in and checking your Ticketek account ahead of time. Remember to triple check your passwords, delivery address and billing information now, so you’re not facing any last-minute account updates when trying to process your order. Head to ticketek.com.au now and log in to your account to get started.

Youth & Adult Tickets Icons/Angle DownCreated with Sketch.

Please ensure you have read and understood the relevant Youth policy for the festival prior to purchasing your ticket to avoid disappointment on the day.

Will tickets be available at the gate on the day? Icons/Angle DownCreated with Sketch.

Only if not sold out prior.
If you don't want to miss out on Laneway Festival, make sure you purchase your ticket online prior to the event.

Can I purchase tickets at a reduced price if I come midway through the event, if tickets are still available? Icons/Angle DownCreated with Sketch.

Tickets are sold at full price regardless of the time you arrive on event day.

What happens if I lose my ticket? Icons/Angle DownCreated with Sketch.

Tickets purchased from a retail outlet cannot be replaced if lost, please treat them like cash. Tickets purchased via the Ticketek app or online will be available to view within your Ticketek account and cannot be lost. If you have any issues accessing your ticket, please email [email protected]

Issues with your Afterpay account? Icons/Angle DownCreated with Sketch.

Visit Afterpay's website for handy troubleshooting information and contacts.

I.D

Is Laneway Festival 18+? Icons/Angle DownCreated with Sketch.


St Jerome’s Laneway Festival in Adelaide in 2023 will be a 16+ event.

So that we can provide a secure and safe environment for everyone, we are once again implementing our Youth Policy for 2023, which will form part of our Conditions of Entry.

The minimum age requirement to attend St Jerome’s Laneway Festival in Adelaide for 2023 will be 16 years of age (that is, 16 years as at the date of the event: Friday 10 February 2023).

Accepted ID for 16 and 17 year olds attending St Jerome’s Laneway Festival in Adelaide will be as follows:

1. Australian Photo Driver’s Licence or Learner’s Permit; or

2. Passport (either current or expired less than 2 years ago and has not been cancelled); or

3. KEYPASS Photo ID Card or equivalent Proof of Age Card (*see below); or

4. Australian Birth Certificate (certified copy is okay) PLUS a Current Photo ID (eg student card). We must be able to verify both your age and your photo ID, we cannot accept one without the other.

Anyone who fails to present an Accepted ID upon entry will not be allowed into St Jerome’s Laneway Festival. No refunds will be processed for anyone who is denied entry because they did not bring Accepted ID.

There is no requirement for 16 and 17 year olds to be accompanied by a parent or legal guardian at St Jerome’s Laneway Festival in Adelaide.

The Conditions of Entry and Ticketing Terms & Conditions apply to everyone attending St Jerome’s Laneway Festival. Promoter reserves the right to evict any persons engaging in illegal activities (for 16 and 17 years olds, this includes trying to purchase or consuming alcohol).
* Proof of Age Card issued by an interstate government authority.

18+ Patrons Icons/Angle DownCreated with Sketch.

All patrons must present valid photo ID in order to enter Laneway Festival Adelaide. Accepted ID for 18+ patrons attending St Jerome’s Laneway Festival in Adelaide will be as follows:

1. Australian photo Driver’s Licence or Learner’s Permit; or
2. Passport; or
3. KEYPASS Photo ID Card or equivalent (*see below)

Anyone who fails to present an Accepted ID upon entry will not be allowed into St Jerome’s Laneway Festival. No refunds will be processed for anyone who is denied entry because they did not bring Accepted ID.

The Conditions of Entry and Ticketing Terms & Conditions apply to everyone attending St Jerome’s Laneway Festival. Promoter reserves the right to evict any persons engaging in illegal activities.

* Proof of Age Card issued by an interstate government authority

AT THE FESTIVAL

Will Pass Outs be available on the day? Icons/Angle DownCreated with Sketch.

Pass Outs refer to leaving the festival throughout the day, then returning at a later time.
There are NO Pass Outs on the day. If you choose to leave the Festival at any point, you will not be admitted back in. There will be more than enough food, drinks, amenities and of course, music to keep going all day.

When do the festival gates open and close? Icons/Angle DownCreated with Sketch.

Gates open at 11.30am with the event finishing at 11.00pm.

What happens if it rains on the day? Icons/Angle DownCreated with Sketch.

Laneway Festival will go ahead rain, hail or snow, unless the event site is deemed unsafe by the relevant authorities.

Can I bring my own alcohol into the festival? Icons/Angle DownCreated with Sketch.

No. Laneway Festival is licensed to sell food & drinks and provides great, well-stocked bars. All bags are searched on arrival.

Can I go bare foot? Icons/Angle DownCreated with Sketch.

No, shoes are necessary - thongs and sandals are fine but we highly recommend enclosed footwear as it is a long day.

Where do I report any lost or found articles? Icons/Angle DownCreated with Sketch.

Found: Please take any found items to Festival staff.

Lost: If you misplace something please check with gate staff on the day as things will be turned in there. Alternatively, please email [email protected] and we will do our very best to help you

WHAT SHOULD I BRING AND WHAT SHOULD I LEAVE AT HOME?

Bring Icons/Angle DownCreated with Sketch.

✔ Your ticket
✔ Photo ID
✔ Sun protection
✔ Hat
✔ Good vibes

Don't Bring Icons/Angle DownCreated with Sketch.

The following items are prohibited:
✘ Glass
✘ Cans
✘ Skateboards, scooters, rollerblades, bicycles
✘ Milk or bread crates or metal cans or containers
✘ Chairs (folding, portable, camping) or any other furniture
✘ Anything studded or spiked (belts, wristbands, etc) or large chains
✘ Club patches and jackets
✘ Weapons of any kind (including potential missiles)
✘ Flares, Fireworks or Sparklers
✘ Alcohol
✘ Drugs
✘ Sound or video recorders or professional cameras (with removable lens)(small still cameras are allowed)
✘ Laser lights or laser pens
✘ Umbrellas (bring a plastic poncho or raincoat instead)
✘ Water pistols
✘ Dogs or other pets (service dogs excepted)
✘ Fires and open flames of any kind
✘ Sound Systems
✘ Eskies, coolers or chilly bins
✘ Culturally insensitive items
✘ Drones
✘ Any other items deemed dangerous or potentially disruptive by Laneway in its discretion

What kind of cameras & recording devices can I bring with me? Icons/Angle DownCreated with Sketch.

No professional cameras (read: cameras with detachable lenses) are permitted without formal media accreditation. Likewise no audio or film recording equipment can be brought into the Festival.

MEDIA

Media Requests: Icons/Angle DownCreated with Sketch.

Applications for accreditation are open and will close 2 December. Click HERE to apply for media accreditation. 

Media tickets are limited to those who can provide significant pre- and post-event coverage and we advise you to purchase a ticket if you don't want to miss out.

Only one reviewer ticket, and where appropriate one photographer pass, will be allocated to approved outlets (i.e. no +1!). In cases where there are multiple requests, we will revert to the editor for clarification.

Please note we can not accommodate students or freelancers. If you are a content creator and are interested in applying for accreditation, please apply HERE.

Thanks again for your continuing support of St Jerome's Laneway Festival.

For more information, please contact:

Rhosian Woolridge - [email protected]

ACCESSIBILITY AT THE FESTIVAL

Does Laneway Festival have accessible facilities? Icons/Angle DownCreated with Sketch.

Yes, Bonython Park is accessible for patrons with accessibility requirements, please note there are different surfaces on site including bitumen, paving, concrete and grass, which will impact on ease of movement.

Services will be provided to assist where required.

Please email [email protected] if you have specific queries so we can support you.

Does Laneway accept Companion Cards? Icons/Angle DownCreated with Sketch.

Yes we do. If you have an approved companion card you will need to fill out this form and one of our friendly Ticketek staff will give you a call to process your request before sending through your ticket.

WORKING AT LANEWAY FESTIVAL

Is it possible to work at the festival? Icons/Angle DownCreated with Sketch.

Please email [email protected] if you're interested in volunteering at Adelaide Laneway festival. Make sure you include a copy of your CV and all contact details including mobile phone number.

MARKETS

I'd like to apply to have my market stall at Laneway Festival, who should I email? Icons/Angle DownCreated with Sketch.

Please email [email protected] if you're interested in having a market stall at Adelaide Laneway Festival.

FOOD VENDORS

I'd like to apply to apply as a Laneway Festival food vendor. Who should I get in touch with? Icons/Angle DownCreated with Sketch.

We're looking for the absolute cream of the crop for Laneway Festival food vendors. If you'd like to apply, please email [email protected].

RESIDENTS

I'm a local resident with a query, who should I ask? Icons/Angle DownCreated with Sketch.

Please email [email protected] if have any local resident enquiries relating to Adelaide Laneway Festival.

PLAYING TIMES & MAPS

What are the Laneway Festival Playing Times and Maps? Icons/Angle DownCreated with Sketch.

Playing times and Maps will be released closer to the event, please sign up to our mailing list and you'll be the first to know.

ARTIST SUBMISSIONS

Can I submit my band/artist to perform at Laneway Festival? Icons/Angle DownCreated with Sketch.

We are no longer accepting artist submissions for the 2020 festival. We will have one more slot in each Australian city via the triple j Unearthed competition. Please ensure you have a triple j Unearthed profile to be in the running and stay tuned to triplejunearthed.com for further details.